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Cancellations & Returns

Prologue

The terms and conditions of this sales policy may be revised by updations without any prior notice. Customers are requested to review the terms and conditions from time to time.

Registration

Before any purchase or transaction with sangeet4all.com, the customer has to register himself/herself as a member of sangeet4all.com. To do so, one has to open an account with sangeet4all.com. The books that are purchased or added to the shopping cart by the customer are listed & stored in the respective account for future reference. Access to the account is possible through valid sangeet4all.com id & password.

It is the customer’s responsibility to see that no unauthorized logins take place using his/ her id and password. So, ensure that your password is not disclosed. If any loss is encountered sangeet4all.com, in case of misuse of login, the customer to whom the login belongs to will be penalized for the same.

If using a shared or public computer to shop at sangeet4all.com, one should log out (also called log off or sign out) when finished to prevent other users from accessing personal information. If any loss is encountered by sangeet4all.com, on account of failing to logout the registered client will be penalized.

Right to Purchase

Any customer who has a valid login ID protected by a their password can buy from sangeet4all.com The transaction is valid & complete when the customer enters an authentic credit card number, gets authorized by the Citibank Payment Gateway followed by the order summary. At any point of time if sangeet4all.com understands that the order is a forged one, sangeet4all.com reserves the right to cancel the order without any prior notification. The customer will be informed later, via e-mail, regarding the cancellation of the order.

Return Policy

Books purchased from sangeet4all.com, that are requested for return within 30 days of dispatch are eligible for full refund, deducting the freight charges as applicable.

The customer will receive the refund for the shipping charges also, if the return is a result of our error. We do not replace or exchange the books have been purchased. Our customer can only receive the refund. Moreover, can only return items that have been received.

Customers are requested to accept the conditions placed by us before proceeding with the return.

Refund Policy

Books that are purchased online from sangeet4all.com can be refunded subject to certain conditions.

Such returns and requests for refunds have to be made manually at the Showroom. The customer will be informed via e-mail about the refund once we have received and processed the returned item.

This is applicable to the items that are returned to the store without receiving them. Items can be returned if they are in the original condition.

A request for return has to be submitted within 30 days of dispatch of the items. The customer will obtain the refund in the same form of payment used to purchase the books by the customer, within Seven days of our receiving the returns.

Customer can request for returns using the My Account option.

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